Toolkit preview · $49 launch bundle

See exactly what is inside the MedSpa Review + Local SEO Toolkit.

Six tangible deliverables your team can use the same day they receive them. Each section below shows a real sample pulled from the toolkit. After checkout, buyers download the polished 31-page SpaReply PDF complete pack, six focused individual PDFs, and the editable Markdown / CSV source files — direct download the moment Stripe confirms, no onboarding call. Buy the $49 bundle now via secure Stripe checkout.

Buy the $49 toolkitDownload free 5-page sample PDFTry the free generator

7-day satisfaction refundSecure Stripe checkoutPolicies:RefundPrivacyTerms

31 pagesComplete PDF pack
6Focused PDFs
20 minWeekly cadence
7 daysRefund window

What you actually receive

The 31-page pack, six focused PDFs, and the editable source files — laid out exactly as they land in your downloads folder.

Not a Notion template, not a SaaS dashboard. A boutique clinic operations binder your front desk can run from a laptop or a printed binder — every page numbered, every section named.

SR · Edition 01 · MedSpa Review + Local SEO Toolkit31 pages · 6 PDFs · MD + CSV
  1. 015 pages

    Front-desk reply SOP

    • 20-minute Tuesday block
    • 7-question safety check
    • Daily / weekly cadence
    PDF · MDIndividual PDF
  2. 027 pages · 20 templates

    Reply template bank

    • 5★ to 1★ wording
    • Service-specific phrasing
    • Warm / polished / clinical
    PDF · MDIndividual PDF
  3. 035 pages · 8-step

    Negative-review triage

    • Pre-checks + lane decision
    • Public + private scripts
    • Sign-off + log
    PDF · MDIndividual PDF
  4. 044 pages · 4 weeks

    GBP + content calendar

    • Week-by-week schedule
    • GBP, review, email, SEO
    • Drops into Google Sheets
    PDF · CSVIndividual PDF
  5. 055 pages · 13 prompts

    Local SEO + GBP prompts

    • GBP post angles
    • Treatment-page outline
    • City + neighborhood angles
    PDF · MDIndividual PDF
  6. 065 pages

    Operating cadence

    • Daily 10-min slot
    • Tuesday 20-min SOP
    • Friday huddle agenda
    PDF · MDIndividual PDF
What lands in your downloads folderInstant after Stripe
  • A
    31-page complete pack

    One polished PDF, printable cover-to-cover, branded for the clinic operations binder.

    PDF
  • B
    Six focused individual PDFs

    Each pillar split into a print-and-tape file the front desk can pull between guests.

    PDF × 6
  • C
    Editable Markdown + CSV

    Five Markdown originals and the 4-week calendar CSV — fork into your own shared workspace.

    MD + CSV
  • D
    Free 5-page sample PDF

    Read the cover, the safety check, three templates, and two GBP prompts before paying.

    Pre-purchase
Sample preview · free

A free 5-page sample PDF, no email required.

Read an abbreviated SpaReply sample before paying — cover, the 7-question pre-post safety check, three of the 20 paste-ready review-reply templates, the first three steps of the negative-review triage, and two GBP prompt samples. The full $49 purchase delivers the polished 31-page complete pack, six focused individual PDFs, and the editable Markdown / CSV source files.

Download the sample PDFBuy the $49 toolkit
SpaReply-sample-preview.pdf · 5 pages · clearly marked as a sample. The full toolkit is the only download that includes the 31-page complete pack and editable sources.
What is inside

Six deliverables, each with a sample you can read right now.

The seed library lives in the open-source repo at toolkit/medspa-review-local-seo-toolkit/. After purchase, the same six pieces ship as the polished 31-page PDF complete pack and as six focused individual PDFs — plus the editable Markdown and CSV originals so your team can fork the wording into a shared workspace.

Service-specific public reply templatesMarkdown + printable PDF

20 paste-ready templates — Hydrafacial, injectables, laser, peels, body contouring, and membership — across 5★ to 1★ and warm/polished/clinical tones, written to acknowledge without confirming care.

20 templates Paste-readyWarm · polished · clinical Tones< 60 sec Avg time to copy
Sample · 5★ Hydrafacial · warmThank you for the kind note, [guest first name]. We're glad the visit felt calm and that you left feeling refreshed. The team will pass your words along to [provider] — we look forward to welcoming you back.
Negative-review playbook (1–2★)Playbook PDF + scripts

A 5-step cadence, six public reply scripts (default, operational, clinical concern, hostile language, mistaken identity, billing), and a private follow-up SOP with an internal tracker. Built so 1- and 2-star reviews stop being owner-only emergencies.

6 scenarios Public scriptsStep-by-step Private SOP13 fields Tracker
Sample · 1★ default public replyWe're sorry your visit didn't feel as seamless as it should have, [guest first name]. We appreciate you bringing this to our attention. Please contact our practice manager at [practice manager email] so we can listen, review the details, and follow up offline with care.
HIPAA-aware safety checklist1-page checklist + training prompts

A 7-question pre-flight check before any public reply, a never-write-publicly list, a phrases-to-avoid table with safer rewrites, photo/video guidance, and team training prompts. Editorial — not certification.

7 questions Pre-post checks6 rewrites Risky → safer tableIncluded Disclaimer
Sample · 7-question pre-post check1. Did the guest write the detail publicly first?
2. Is the reply free of any treatment specifics?
3. Is it free of outcome promises?
4. Is anything that requires privacy moved to a private channel?
5. Has a second person read it?
6. Does the tone match a calm, well-run clinic?
7. Are we within 24 business hours of the review?
Google Business Profile prompt packNotion-ready prompts

13 GBP post prompts grouped by service spotlights, membership/offers, local + seasonal hooks, trust + expertise, review-driven angles, and re-engagement. Includes headline patterns and image guidelines.

13 angles Prompts1–2 / week Cadence5 included Headline patterns
Sample · spring glow planSpring glow plan in [city]: Hydrafacial + LED finishing — three weekly slots open this week. Members save 15%. (Pair with one real, non-stock image of your treatment area.)
Front-desk weekly SOPSOP + tracker

A 20-minute Tuesday block that covers triage, drafting, safety check, posting, logging, and a one-signal/one-improvement scan. Plus the monthly roll-up and the escalation tree.

20 min / week Cadence3 defined Roles12 fields Tracker
Sample · the 20-minute block0–3 min: Pull the week's reviews.
3–10 min: Draft public replies for 5/4/3-star.
10–14 min: Draft 1- and 2-star replies; loop in practice manager.
14–17 min: Post approved replies; log the tracker.
17–20 min: Spot one theme to bring to Friday's huddle.
4-week content calendarCSV + printable PDF

Four weeks of paired GBP / review-reply / email / SEO focus rows with internal notes. Built so a single front-desk lead can run a content cadence without a marketing agency.

4 WeeksGBP · reviews · email · SEO TracksCSV + printable PDF Format
Sample · week 1 rowWeek 1 · Reset · GBP: "Spring glow plan in [city]: Hydrafacial + LED finishing — three weekly slots open this week." · Reviews: clear the queue, escalate every 1–2★ to the practice manager · Email: re-engagement note to guests not seen in 90+ days · SEO: refresh GBP services, attributes, hours.
Instant delivery + refund

What lands the moment Stripe confirms.

No onboarding call, no SaaS login, no AI key. Buyers go straight to a download page with the polished PDFs and editable source files ready to grab — and a 7-day satisfaction refund if it doesn’t earn its keep.

Step 1 · Instant download31-page SpaReply PDF complete pack

The moment Stripe confirms, you land on a buyer page with the polished 31-page PDF pack ready to download — branded, printable, and structured to be read in one sitting.

Step 2 · Split for the teamSix focused individual PDFs

The same six pieces split into print-and-tape PDFs — front-desk SOP, template bank, negative-review triage, GBP + 4-week content calendar, local SEO prompts, and the operating cadence — so each role can grab the page they need.

Step 3 · Make it your ownEditable Markdown + CSV source files

Five Markdown originals plus the 4-week content calendar CSV. Open in any editor or import into Google Docs and Sheets so your clinic can fork the wording into its own shared drive without retyping it.

Refund policy7-day satisfaction refund, no forms

Use the toolkit for a week. If it doesn't make replying to reviews faster and safer for your team, email hello@spareply.com within 7 days with the email address and date you used at Stripe checkout — we'll refund the $49 to your original payment method. Requests are reviewed to prevent abuse, duplicate claims, redistribution, or policy misuse.

Get started

Hand your front desk a system, not a vibe.

$49 one-time. 7-day satisfaction refund. Pay via secure Stripe checkout and the polished 31-page PDF pack, six focused PDFs, and editable Markdown / CSV source files download immediately.

Buy the $49 toolkitTry the free generator first
Have a question first?

One inbox, no CRM. Email hello@spareply.com with a quick note about your clinic, your city, and what would make the toolkit a no-brainer for your front desk. A human reads every email — usually same business day.

Email hello@spareply.comOpens your email client so you stay in control of what you send. No CRM, no marketing automation.

SpaReply is informational. The toolkit is HIPAA-aware editorial guidance, not legal, medical, or compliance advice. Final compliance decisions belong with your provider, privacy officer, and counsel.